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Terms & Conditions

Copyright Notice: the design, layout, graphics, images, logos and text used in this web site along with all underlying software code, programs and applications and all other material and intellectual property are all copyright of VitalScience Corp. and/or our suppliers and partners. Users of this web site may only copy (either electronically or in printed form) information from this site purely for their personal use as a customer or prospective customer of VitalScience Corp. Any other use of the material listed above including its reproduction, modification, distribution, publication or dissemination is expressly prohibited without the prior written permission of VitalScience Corp. All rights reserved.

Making A Purchase: this couldn't be easier. Just browse our catalogue or use the search function, until you find what you want. Click on Add to Basket and then enter the quantity that you require. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. You can change the contents of your basket or cancel your order at any time - as it is not confirmed until you are transferred to a secure page to enter payment details.

Payment & Currencies: we accept most major credit cards. Credit cards are processed immediately using the InternetSecure secure payment gateway system . You may send your credit card information via phone, fax, snail mail or over the Internet using our secure facilities. Please DO NOT send credit card details by email. Our online store includes a considerable level of security that is not included in email. If you have any queries about making payments please contact us.

Shipping And Handling: all orders are shipped by secure courier. For reasons of security we will only ship to the billing address on the credit card when you order online, unless specific arrangements are made with us. If this is not convenient please contact us and we will make alternate arrangement (we will need to verify your identity to do this). If no one is available when the package is delivered you may need to collect this from a local postal point. Full details of our delivery service is available on the Shipping & Returns page.

Remittance Terms: please note that all goods must be paid for in full before shipping. Please make cheques payable to VitalScience Corp.

Security: all credit card details are processed using a secure transaction system. Credit card details are not stored on the internet or on any of our own computers to ensure maximum security for you. Sensitive information is only requested on pages that are located on secure servers and this information cannot be accessed or viewed by anyone else (not even our own staff). All transactions are encrypted using 128 bit Secure Socket Layer (SSL) architecture, and are signed using digital certificates. Using this secure system, your credit card information will remain safe.

Customer Services: if you have any comments or questions about an order, or our products in general please contact us. We are open Monday to Friday, 9:00am to 5:00pm (Eastern Standard Time GMT-5) to answer your calls at +1 (905) 264-9697.

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